Ask the documents

DocumentsAsk the documents.

Type a question the way you'd ask a person. "Can owners have dogs?" "What did we decide about the parkade membrane?" "How much notice do we have to give for an SGM?"

The answer comes back with the document and the page it came from.

AI answer · cited

“What did we resolve about the parkade membrane?” → A $180,000 special levy was approved to replace it, allocated by unit entitlement in two instalments.

Source: 2025 SGM Minutes, p.4

Why the citation matters

Where answers come from

Only your corporation's uploaded, processed documents. Not the internet, not general knowledge of strata law, not another corporation's files.

This is the whole point. An answer about strata bylaws in general is worth very little; an answer about your bylaws, with the page, is worth a great deal.

The consequences follow from that:

• It can't quote what you haven't uploaded. See the document library.
• It can't quote a file still processing. Check the status.
• If your documents don't say, it says so rather than inventing something. That's the behaviour you want from something answering questions about your legal obligations.

Asking well

Be specific about the subject. Weak: "parking?" → Better: "Are owners allowed to rent out their parking stall to someone outside the building?"

Name the document or year when you know it. "What did the 2025 AGM decide about the roof?"

Ask one thing at a time. Two questions in one sentence gets you an answer to one and a half.

Follow up. Context carries within a conversation, so "and what about visitors?" works after a parking question.

Questions this is good at

Bylaws and rules — pets, rentals, short-term rentals, smoking, alterations, noise, parking, insurance deductibles, move-in fees.

Decisions — when something was approved, for how much, and on what vote.

History — past repairs, past levies, past disputes, previous quotes.

Money in context — what the last financial statement said about a category, what the depreciation report says about a component.

Questions it's not for

"What do I owe?" — that's your ledger, not a document. Ask the Assistant, which reads both.

"Is this legal?" — it can tell you what your bylaws say. Whether that's enforceable is a lawyer's question.

"What should we do?" — it reports what's written. The decision is council's.

Who can use it

Available on every plan, including free Starter, though your monthly AI action allowance differs by plan.

Owners can use it too, on the documents published to them. That is quietly one of the most useful things in the product: an owner who can look up the pet bylaw themselves doesn't email the council to ask.

When it can't find something

1. Check the document is uploaded

   The commonest cause by a distance.

2. Check it has finished processing

   Files show a status until they're indexed.

3. Try different words

   Your bylaws may say "animals" where you said "pets", or "leasing" where you said "rentals".

4. Consider that it may genuinely not be there

   Plenty of corporations discover their bylaws are silent on something they assumed was covered. That's a real and useful finding — take it to council.

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