Plans and billing
What each plan includes, how per-lot pricing scales, and how to change plan or payment method.
Pricing is per lot. You pay for the lots you actually manage.
SettingsBilling.
The plans
| Starter | Small strata | Council | Pro | |
|---|---|---|---|---|
| Price | Free | $39/mo | $99/mo | from $249/mo |
| Billed annually | — | $32/mo | $82/mo | — |
| Lots | up to 2 | up to 10 | up to 25, then per-lot | unlimited |
| AI actions/month | 50 | 400 | 1,000 | 3,000 |
| Compliance calendar | ✓ | ✓ | ✓ | ✓ |
| Units, roster, owner portal | ✓ | ✓ | ✓ | ✓ |
| Document storage | ✓ | ✓ | ✓ | ✓ |
| Ask the documents | ✓ | ✓ | ✓ | ✓ |
| Assistant on your data | — | ✓ | ✓ | ✓ |
| Electronic voting | — | ✓ | ✓ | ✓ |
| Online payments | — | ✓ | ✓ | ✓ |
| AI agents | — | — | ✓ | ✓ |
| Portfolio view | — | — | — | ✓ |
All prices in CAD. Annual billing is roughly two months free against monthly.
Starter is for duplexes
Free forever, capped at 2 lots. A 3-to-10 lot self-managed strata belongs on Small strata at $39/month, which is where governance, online payments and the data-grounded Assistant start.
Beyond 25 lots
The Council plan covers 25 lots, then adds graduated volume pricing — the per-lot rate steps down as the corporation grows:
| Lots | Per lot / month |
|---|---|
| 26 – 100 | $2.50 |
| 101 – 250 | $1.75 |
| 251+ | $1.25 |
A 40-lot corporation pays $99 plus 15 × $2.50 = $136.50/month. Corporations over roughly 100 lots can get custom Enterprise pricing — contact sales.
Which plan
Starter — a duplex, or trying it out before committing.
Small strata — a self-managed strata of 3 to 10 lots. The most common starting point, and where the features that save a treasurer real time begin.
Council — 11+ lots, or any corporation that wants agents watching deadlines, arrears, vendor coverage and spending between meetings.
Pro — property management firms. One subscription covers the whole portfolio, with the same per-lot volume rates and a portfolio view across buildings.
Compare it to management fees
Professional strata management in BC typically runs $25–$60 per unit per month. A 20-lot corporation on the Council plan pays under $5 per unit. The savings calculator lets you put in your own numbers.
Changing plan
SettingsBilling — upgrade, downgrade or cancel at any time.
Upgrading takes effect immediately; the new features are there straight away.
Downgrading takes effect at the end of the period. Check what you'll lose first — dropping below Council turns off agents; dropping below Small turns off electronic voting and online payments, which matters if you have an AGM coming.
Cancelling — your data stays available through the period you've paid for. Export what you need before it ends.
Payment and invoices
Payment is by card, handled by Stripe. ManageStrata never sees or stores your card number.
Invoices are at SettingsBilling. The subscription is a corporation expense, recorded against the operating fund like any other — see payments and expenses.
Don't put it on a personal card
It happens, and then a council member resigns, the card is cancelled, and the subscription lapses. Use a corporation card or account.
Going over the AI allowance
Additional AI actions are billed in small blocks, so heavy use in one month never produces a surprise bill. If you're consistently over, the next plan up is almost always cheaper than the overage.
When a feature is missing
The symptom of a plan-gated feature is usually a missing button, not an error message. Before reporting a bug, check the table above. See troubleshooting.
Enterprise
Firms with many doors can get SSO, SLAs, guided onboarding and volume pricing. Contact sales.
Still stuck? Open Support in the top bar of the app, ask the Assistant, or contact us.